Terms & Conditions

01 Acceptance of Terms

By accessing our website at growfluence.in or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you ("Client" or "User") and Growfluence ("Company", "we", "us", or "our").

02 Services Offered

Growfluence provides a range of digital marketing and technology services, including but not limited to:

• Performance marketing campaigns (Meta Ads, Google Ads, LinkedIn Ads)
• Brand strategy and identity development
• Website design, development, and landing page creation
• Social media management and content creation
• Video production, brand films, and CGI content
• SEO, GEO (Generative Engine Optimisation), and CRO services
• AI automation and marketing technology integration

The specific scope, deliverables, timelines, and fees for each engagement are defined in the individual proposal or service agreement signed between Growfluence and the client.

03 Client Responsibilities

To enable Growfluence to deliver services effectively, clients agree to:

• Provide accurate, complete, and timely information, access credentials, and assets as requested
• Appoint a primary point of contact who is authorised to provide approvals and feedback
• Review and approve deliverables within agreed timelines to avoid delays
• Ensure that all content, trademarks, and materials provided are legally owned or licensed
• Make payments in accordance with the agreed schedule

04 Payment Terms

All fees are as agreed in your proposal or service agreement. Standard payment terms are as follows:

• A non-refundable onboarding fee or advance is required before work commences
• Ongoing retainer fees are payable in advance on a monthly basis
• Project-based fees follow a milestone payment schedule as outlined in the agreement
• Late payments may incur interest at 2% per month on outstanding balances
• Ad spend budgets are separate from agency fees and are the client's direct responsibility

All prices are exclusive of applicable taxes (GST at 18% for Indian clients). Growfluence reserves the right to pause services in case of overdue payments.

05 Intellectual Property

Upon receipt of full payment, all creative work, content, and deliverables produced by Growfluence for the client become the client's property. However:

• Growfluence retains the right to use completed work in its portfolio and for marketing purposes, unless explicitly agreed otherwise in writing
• Any proprietary tools, templates, methodologies, or processes developed by Growfluence remain the exclusive property of Growfluence
• Third-party assets, stock images, fonts, or software are subject to their respective licensing terms

06 Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. Growfluence will not disclose client business information, data, or strategy to any third party without prior written consent, except as required by law or as necessary to deliver the agreed services.

07 Performance & Results Disclaimer

While Growfluence is committed to delivering the best possible results, we do not guarantee specific outcomes such as a defined number of leads, a specific ROAS, or a particular revenue figure. Marketing results depend on multiple factors including market conditions, ad platform algorithms, product quality, pricing, and client responsiveness.

Case studies, statistics, and testimonials on our website represent past results and are not a guarantee of future performance.

08 Termination

Either party may terminate the engagement with 30 days' written notice. Upon termination:

• All outstanding fees up to the termination date become immediately payable
• Growfluence will hand over all client-owned assets, accounts, and data within 14 days of receiving final payment
• Non-refundable retainers and advance fees are not subject to refund upon early termination by the client

09 Limitation of Liability

To the maximum extent permitted by applicable law, Growfluence's total liability to the client for any claim arising out of or in connection with our services shall not exceed the total fees paid by the client in the three months preceding the claim.

Growfluence shall not be liable for indirect, consequential, incidental, or special damages, including loss of revenue, loss of profits, or loss of data.

10 Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in India.

11 Changes to These Terms

Growfluence reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. We encourage you to review this page periodically.